Planet 13 Programs, Terms of Use
These Terms of Use were last updated on: November 29, 2018
NOTICE OF ARBITRATION PROVISIONS:
Your use of the Planet 13 Programs and Features and our Services (both as defined below) is subject to binding individual arbitration of any disputes which may arise, as provided in Paragraph 11 of these Terms of Use. Please read the arbitration provisions carefully and do not use any of the Planet 13 Programs and Features or our Services if you are unwilling to arbitrate any disputes you may have with us (including without limitation any disputes relating to these Terms of Use, our Privacy Policy, and any Additional Terms) as provided herein.
NOTICE OF OPT-IN FOR text messages, marketing language, e-mail, and telephone contact:
By signing up for Planet 13 rewards programs, you expressly agree that Company may contact you by SMS, email, mail, or telephone regarding products, and that Company shall not be liable or responsible for any charges or fees you incur related to such contact.
Planet 13 Holdings, Inc. (together with any affiliates, the “Company”) owns and operates a number of customer discounts and reward programs (collectively, the “Planet 13 Programs”). These Terms of Use (“Terms”) apply to the Planet 13 Programs and to all of the features, mobile applications, emails, online services and other functionalities (collectively, the “Features”) available via or related to the Planet 13 Programs, whether accessed via a computer, mobile device, or otherwise (collectively, the “Planet 13 Programs and Features”).
These Terms are a legal agreement between you and the Company. By using any of the Planet 13 Programs and Features or our Services, and/or clicking to “Accept” or otherwise agreeing to these Terms where that option is made available to you, you agree to be bound by these Terms. If you do not agree to these Terms, please do not register with or use any Planet 13 Programs or Features or our Services.
We may post additional terms, official rules, or agreements that apply to certain services, applications, activities, and features we offer or provide at or through certain Planet 13 Programs and Features (“Additional Terms”), and you may be subject to such Additional Terms when you access those services, applications, activities and/or features. In the event of any conflict between the terms of the Additional Terms (on the one hand) and these Terms (on the other hand), these Terms shall prevail unless expressly otherwise stated in the Additional Terms, which are intended to supplement, but not replace, these Terms.
Please don’t hesitate to contact us with any questions regarding these Terms or any Additional Terms. You can reach us by using the “Contact Us”, “Contact Member Services” or similar contact link in the footer of any of the Planet 13 Programs or websites, or by mail to: Planet 13, Customer Services, 2548 West Desert Inn Road, Las Vegas, NV 89109
- Use of Planet 13 Programs and Features
You agree to use the Planet 13 Programs and Features and the services available on or through the Planet 13 Programs and Features (the “Services”) only for purposes that are permitted by these Terms, any Additional Terms, and any applicable law, regulation or generally accepted practices in the relevant jurisdictions. Subject to all of the provisions of these Terms, the Company hereby grants you a limited, terminable, non-transferable, personal, non-exclusive license to access and use the Planet 13 Programs and Features and our Services solely as provided herein. You may download material displayed on the Planet 13 Programs and Features for non-commercial, personal use only, provided you do not remove any copyright and other proprietary notices contained on the materials. You may not, however, distribute, modify, broadcast, publicly perform, transmit, reuse, re-post, or use the content of the Planet 13 Programs and Features, including any text, images, audio, and video, for public or commercial purposes without the Company’s prior written permission. Notwithstanding anything to the contrary herein, all rights not specifically granted in the license set forth above shall be reserved and remain always with the Company. Your right to use the Planet 13 Programs and Features and our Services is not transferable. You acquire no rights or licenses in or to the Planet 13 Programs and Features and materials contained therein other than the limited right to access and utilize the Planet 13 Programs and Features and our Services in accordance with these Terms.
- User Representations and Warranties
By using the Planet 13 Programs and Features or our Services, you represent, warrant and covenant that you: (i) have the power and authority to enter into and be bound by these Terms; (ii) shall use the Planet 13 Programs and Features and our Services only as permitted by these Terms, and any applicable Additional Terms, and not for any unlawful purpose; and (iii) are twenty-one (21) years of age or older. If you are under the age of 21, you are not allowed to use the Planet 13 Programs and Features nor our Services. Some offerings on the Planet 13 Programs and Features or our Services may be subject to additional age restrictions.
- Sweepstakes, Contests and Promotions
Any sweepstakes, contests or promotions (collectively, “Promotions”) that may be offered via any of the Planet 13 Programs and Features or our Services may be governed by Additional Terms, which may set out eligibility requirements, such as certain age or geographic area restrictions, terms and conditions, and details governing how your personal information may be used. It is your responsibility to read all Additional Terms to determine whether or not you want to or are eligible to participate, enter or register in or for the Promotions. By participating in a Promotion, you will be subject to the Additional Terms and you agree to comply with and abide by such Additional Terms and the decisions of the sponsor(s) thereof.
- Rewards Programs
Overview
The Company may offer one or more rewards programs (“Rewards Programs”) under which you may have the opportunity to earn points which are redeemable for Company products. Not all of the Planet 13 Programs and Features offer Rewards Programs, however, and Rewards Programs may include Additional Terms that apply to your participation in activities allowing you to earn points (collectively, “Activities”). The Company may limit, suspend or terminate your ability to participate in a Rewards Program in its sole and absolute discretion, and may void any points, rewards, or potential rewards you may have earned or accumulated in a Rewards Program, if we determine in our sole discretion that you have not complied with these Terms or any Additional Terms applicable to such participation. You agree to abide by the final and binding decisions of the Company regarding any Rewards Program and your participation in it. We reserve the right to change, suspend, or cancel all or a portion of a Rewards Program, including any points you may have accrued, at any time without prior notice to you.
Earning Points
Points can be earned in a Rewards Program by making qualifying product purchases. Some of the limitations on use of Rewards Program Points include (without limitation), our right to change or limit your ability to participate in certain promotions or the Rewards Program itself; our right to change or limit the allowable frequency of purchases or redemptions using Rewards Program points; our right to change or limit the number of points you can earn for a given Activity or during a given time period; and our right to change the Activities or rewards available, or the number of points required for a particular reward. Points awarded have no cash value.
Redeeming Points
You may redeem points you have earned pursuant to these Terms and any applicable Additional Terms. In general, Company anticipates that points will be used as a cash-substitute for qualifying purchases of available Company products. No credit, reversal, or refund of points will be issued for any reason after points have been redeemed; in other words, once you use the points for a purchase, you may not cancel the reward or return the reward for a refund of points.
Rewards Program Points Nontransferable
Rewards Program points are nontransferable, may not be bartered or sold, and are void if a transfer is attempted, and such points and the associated Account are not transferable upon death, as part of a domestic relations matter or otherwise by operation of law.
Inactive Accounts
Any Account that has not been logged into and points either earned or redeemed for one year or more may be deemed inactive and the Account closed. In such instances, to request Account reactivation (subject to such terms, limitations and requirements as we may impose from time to time) you may reach us by using the “Contact Us”, “Contact Member Services” or similar contact link in the footer of any of the Planet 13 Programs. We may modify our inactive Account rules and policies in our Rewards Programs from time to time, and if your Account becomes inactive pursuant to such then-current rules or policies, we may close your Account, without any compensation or further obligation to you.
Points Expiration
Any points in our Rewards Programs that have not been redeemed for six (6) months from the time such points were earned or awarded may be deemed expired and removed from your Account. We may modify our points expiration rules and policies for any points in our Rewards Programs from time to time, and if your points expire pursuant to such then-current rules or policies, we may remove such points from your Account, without any compensation or further obligation to you regarding the expired points.
- Disclaimer of Warranties; Limitation of Liability; Indemnification
You agree that the Company will not be liable for, or be required to provide any compensation to you with respect to, the termination of any Rewards Program or any associated Account(s), including without limitation any points, rewards, prizes, or credits in your Account(s) or otherwise existing in your favor at the time of termination.
You agree that we are not responsible for the loss or impairment of any points, rewards, prizes, or credits, regardless of monetary value, in the event there is any: change in the value of each point (as determined in Company’s sole and absolute discretion), data or server error, computer and/or network system error or failure, criminal act, vandalism, cyber-attack or other events which make it commercially unreasonable for us to determine the points balance or value of any Account(s).
All guarantees, warranties, and representations, whether express or implied, as to the condition, suitability, quality, fitness or safety of any goods and services supplied under our Rewards Programs or other Services are excluded to the fullest extent permitted by applicable law.
Any liability the Company may have to a member under any such guarantees, warranties or representations implied or imposed by law which cannot be excluded is hereby limited, to the extent legally permissible, to supplying or paying the cost of supplying the goods or services (or equivalent goods or services) or repairing or paying the cost of repairing the goods or re-performing the services, at the Company’s sole option.
Please note that at any time, we may, in our sole discretion, terminate our legal agreement with you and deny you continued use of the Planet 13 Programs and Features and our Services, and, without limiting the foregoing, may do so if (i) we are required to do so by law (for example, where the provision of our services to you is, or may become, unlawful); (ii) the partner with whom we offered our Services to you has terminated its relationship with us or ceased to offer their services to you; (ii) we are no longer providing all or any portion of our Services to users in the jurisdiction in which you are resident or from which you use our Services; or (iv) the provision of our Services to you is, in our opinion, no longer commercially viable.
- Binding Arbitration of all Disputes
- Providing Notice of a Claim. The parties agree to arbitrate all disputes and claims between them (“Disputes or Claims”). This agreement to arbitrate is intended to be broadly interpreted. It includes, but is not limited to: (1) Disputes or Claims related in any way to any Planet 13 Programs and Features or our Service, privacy, data security, collection, use and sharing, advertising, purchase transactions, points earnings, awards, balances, expiration, or transactions, sweepstakes, promotions, or any emails, texts, or other communications with you; (2) Disputes or Claims arising out of or relating to any aspect of the transactions or relationship between us, whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory; (3) Disputes or Claims that arose before your agreement to these Terms of Use or any prior arbitration agreement; (4) Disputes or Claims that are currently the subject of purported class action litigation in which you are not a member of a certified class; and (5) Disputes or Claims that may arise after the termination of your use of any Planet 13 Programs and Features or our Services.
A party who intends to seek arbitration must first send to the other, by certified mail, a written Notice of Dispute (“Notice”). Notice to us must be sent to our customer service address at: Planet 13 Legal Department, Planet 13, 2548 West Desert Inn Road, Las Vegas, NV 89109. The Notice must include: (1) the nature and basis of your Dispute or Claim; (2) identification or enclosure of all relevant documents and information; and (3) a description of the specific relief that you seek from us.
- Providing Us an Opportunity to Informally Resolve Your Dispute. Before you may pursue or participate in any Dispute or Claim (or raise such Dispute or Claim as a defense) in small claims court or in arbitration against us, you must first send the Notice described above, and you must allow us a reasonable opportunity (not less than thirty (30) days) to resolve your Dispute or Claim. After we receive your Notice, the parties agree to negotiate in good faith with each other to try to resolve your Dispute or Claim.
- Agreement to Participate in Binding Arbitration.If the parties do not reach an informal resolution of your Dispute or Claim within thirty (30) days after we receive your written Notice, you may pursue your Dispute or Claim in arbitration or, solely to the extent specifically provided below, in small claims court. If the parties cannot reach an informal resolution to the Dispute or Claim within thirty (30) days after our receipt of your Notice, you may commence an arbitration proceeding by sending an arbitration demand (“Arbitration Demand”) to the following address: Planet 13 Legal Department, Planet 13, 2548 West Desert Inn Road, Las Vegas, NV 89109. The parties agree to arbitrate any Dispute or Claim between them, except to the extent either party chooses to instead pursue the Dispute or Claim in small claims court as provided below. Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, allows for more limited discovery than in court, and is subject to very limited review by courts. Arbitrators generally can award the same damages and relief that a court can award.
Except as otherwise provided herein, upon either party filing an Arbitration Demand, the parties agree to splitting the filing, administration, and arbitrator fees, unless your Dispute or Claim exceeds $75,000 (exclusive of any filing, administration, arbitrator, or attorneys’ fees or other fees or expenses). If you initiate an arbitration in which you seek more than $75,000 (exclusive of any filing, administration, arbitrator, or attorneys’ fees or other fees or expenses) in damages, the American Arbitration Association’s (“AAA”) Commercial Arbitration Rules and the Supplementary Procedures for Consumer-Related Disputes (collectively, the “AAA Rules”) will govern the payment of these fees. The AAA Rules, as modified by these Rules, will govern the arbitration. The AAA Rules are available online at www.adr.org, or by calling the AAA at 1-800-778-7879. If your Dispute or Claim is for $10,000 or less (exclusive of any filing, administration, arbitrator, or attorneys’ fees or other fees or expenses), we agree that you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing under the AAA Rules. If your Dispute or Claim exceeds $10,000 (exclusive of any filing, administration, arbitrator, or attorneys’ fees or other fees or expenses), the right to a hearing will be determined by the AAA Rules. Furthermore, if AAA at the time the arbitration is filed has Minimum Standards of Procedural Fairness for Consumer Arbitrations in effect which would be applicable to the matter in dispute, the Company agrees to provide the benefit of such Minimum Standards to you to the extent they are more favorable than the comparable arbitration provisions set forth in this arbitration provision, provided, however, that in no event may such Minimum Standards contravene or restrict the application of language in bold type below requiring individual arbitration and prohibiting class, representative or consolidated arbitration proceedings.
Unless the parties agree otherwise in writing, any arbitration hearings will take place in the county (or parish) in Clark County, Nevada. One arbitrator, who is selected under the AAA Rules and who has expertise in consumer disputes, will conduct the arbitration. If no arbitrator possessing such expertise is available, then the arbitration will be conducted by a single arbitrator who is selected by the mutual written approval of the parties. Except as allowed under applicable law and the AAA Rules, the decisions of the arbitrator will be binding and conclusive on all parties. Judgment upon any award of the arbitrator may be entered by any court of competent jurisdiction. This provision will be specifically enforceable in any court. THE ARBITRATOR MUST FOLLOW THESE RULES AND CAN AWARD THE SAME DAMAGES AND RELIEF AS A COURT (INCLUDING ATTORNEYS’ FEES).
YOU AND THE COMPANY AGREE THAT:
- ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS OR REPRESENTATIVE ACTION. NEITHER YOU NOR COMPANY SHALL BE A MEMBER IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION OR PROCEEDING, AND THE ARBITRATOR MAY AWARD RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF WARRANTED BY THAT PARTY’S INDIVIDUAL DISPUTE OR CLAIM.
- UNLESS BOTH PARTIES AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S DISPUTES OR CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.
- COMPANY DOES NOT CONSENT TO CLASS ARBITRATION. ACCORDINGLY, IF A COURT REFUSES TO ENFORCE THE ABOVE PROVISIONS REGARDING CLASS OR REPRESENTATIVE ACTIONS, THEN THIS AGREEMENT TO ARBITRATE SHALL BE UNENFORCEABLE AS TO YOU. WHETHER A DISPUTE OR CLAIM PROCEEDS IN COURT OR IN ARBITRATION, YOU AND COMPANY HEREBY WAIVE ANY RIGHT TO A JURY TRIAL.
This arbitration agreement covers any Dispute or Claim arising out of or relating to any aspect of the relationship between the parties, whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory, even if the Dispute or Claim arises or may arise before or after the period(s) during which you are using the Planet 13 Programs and Features or our Services. For purposes of this arbitration provision, references to “the Company”, “we” and “us” include Planet 13 Holdings, Inc., and each of their affiliates, and each such entity’s respective directors, officers, employees, shareholders, agents, suppliers and assignees. The AAA Rules evidence a transaction in interstate commerce and the Federal Arbitration Act governs the interpretation and enforcement of this section.
The parties must bring any Dispute or Claim hereunder (including any Dispute or Claim arising out of or related to the AAA Rules), within two (2) years after the Dispute or Claim arises, or the Dispute or Claim will be permanently barred. To the extent the law applicable under the Governing Law section below makes this limitations period unenforceable with respect to any Dispute(s) or Claim(s), then the statutes of limitations of the state whose laws govern the AAA Rules under the Governing Law section below shall apply.
We may make changes to this arbitration provision from time to time. You may reject any material changes by sending us written objection within thirty (30) days of the change to Planet 13 Legal Department, Planet 13, 2548 West Desert Inn Road, Las Vegas, NV 89109. By rejecting any future material change, you are agreeing to arbitrate in accordance with the language of this provision. If you do not send written objection to any change as provided above, you are agreeing to arbitration in accordance with the changed language of this provision. To the extent that an arbitrator or court of applicable jurisdiction determines that applying any changes to this arbitration provision to any Disputes or Claims relating to prior events or circumstances would render this an illusory or unenforceable contract or otherwise violate your legal rights, such changes shall be applicable on a prospective basis only, with respect to events or circumstances occurring after the effective date of such changes, and in that case any Disputes or Claims relating to such prior events or circumstances shall be arbitrated in accordance with the language of this provision without such changes to the extent necessary to avoid these Terms being deemed illusory or unenforceable.
- Small Claims Court. You may choose to pursue your Dispute or Claim in small claims court rather than by arbitration if your Dispute or Claim qualifies for small claims court in Clark County, Nevada.
- Governing Law. The AAA Rules, and any Dispute or Claim arising between you and the Company related in any way to the AAA Rules or any Planet 13 Programs and Features or our Service, privacy, data security, collection, use and sharing, advertising, purchase transactions, points earnings, awards, balances, expiration, or transactions, sweepstakes, promotions, or any emails, texts, or other communications with you, or arising out of or relating to any aspect of the transactions or relationship between us, whether based on contract, tort, statute, or common law, will be governed by the internal laws of the State of Nevada, without regard to choice of law principles.
- Tax Matters
You acknowledge and agree that we do not have the ability, in every instance, to determine whether or not the points, rewards, prizes, or credits you earned or redeemed in any Rewards Program are considered reportable taxable earnings to you. You are therefore responsible for any and all tax liability arising from or associated with your use of the Planet 13 Programs and Features or our Services, including liability arising from your accrual of Rewards Program points or your redemption of such points for cash or other value.
- Notification of Changes
We reserve the right to make changes to these Terms from time to time in our sole discretion. If we decide to change these Terms, we will provide notice of such changes by sending you an administrative email and/or posting those changes in places on the Planet 13 Programs and Features deemed appropriate by us so our users are always aware of the terms of their use of the Planet 13 Programs and Features and our Services. Your continued use of any of the Planet 13 Programs and Features or our Services after delivery of the administrative email to you or after the changes are posted constitutes your agreement to the changes. If you do not agree to the changes, please discontinue your use of such Planet 13 Programs and Features and our Services. To the extent that an arbitrator or court of applicable jurisdiction determines that applying any changes to these Terms to any prior events or circumstances would render this an illusory or unenforceable contract, such changes shall be applicable on a prospective basis only, with respect to events or circumstances occurring after the date of such changes, to the extent necessary to avoid these Terms being deemed illusory or unenforceable. In any event, if you used any of the Planet 13 Programs and Features or our Services pursuant to a prior version of these Terms that required a certain notice period to you prior to any changes being effective, any changes under these Terms will not be effective as to you until the previously-specified notice period has passed after the date of these Terms.
- Miscellaneous
The Company’s failure to exercise or enforce any right or provision of these Terms will not be deemed to be a waiver of such right or provision. If any provision of these Terms is found by an arbitrator or court of competent jurisdiction to be invalid, the parties nevertheless agree that (except as otherwise provided in Paragraph 11) the arbitrator or court should endeavor to give effect to the parties’ intentions as reflected in the provision or the provision shall be deemed severable, and the other provisions of these Terms remain in full force and effect. The paragraph or section titles in these Terms are for convenience only and have no legal or contractual effect. These Terms represent the entire understanding of the parties regarding its subject matter, and supersede all prior and contemporaneous agreements and understandings between the parties regarding its subject matter, and may not be amended, altered or waived except in a writing signed by the party to be charged or as otherwise expressly provided herein. These Terms are binding upon and shall inure to the benefit of parties and their respective successors, heirs, executor, administrators, personal representatives and permitted assigns. You may not assign your rights or obligations hereunder without the Company’s prior written consent, and any such unauthorized assignment shall be null and void.
